OCMY's Commitment

Ocmy | Responsible Gaming – Play Safely

Ocmy believes that gaming is only truly enjoyable when it is done in a healthy, safe, and controlled way. We provide a range of tools and support to help you play responsibly.

18+ Minimum Age Requirement
24/7 Customer Support
6 Self-Control Tools
100% Free & Confidential

1. OCMY Responsible Gaming Philosophy

At OCMY, online gaming is about fun, entertainment, and an enjoyable experience — not stress or dependency. We understand that a small number of users may struggle to control their gaming habits, which is why we take this responsibility seriously.

The ocmy platform is designed not only to deliver the best gaming experience, but also to ensure every member stays in full control of the time and money they invest. We never want anyone to play beyond their means or feel pressured because of gaming.

Our commitment to responsible gaming goes beyond a written policy — it is embedded in how our platform is designed, from deposit limit settings to automated betting pattern detection systems running silently in the background.

Our core principles: Play for fun, set your limits, and always put your well-being first.

2. Warning Signs to Watch Out For

Gambling problems rarely appear out of nowhere. They typically develop gradually and can affect anyone, regardless of background or income level. Recognising the early signs is the most important first step.

Here are some signs that may indicate your gaming has gone beyond mere entertainment:

  • You are playing with money meant for daily essentials such as rent, bills, or food.
  • You keep playing even after deciding to stop, or find it hard to quit even when you want to.
  • You try to "chase losses" by increasing your wager amount after a loss.
  • You hide your gaming activity from family or friends.
  • Gaming is starting to affect your personal relationships, work, or mental health.
  • You feel restless, irritable, or uneasy when you are not playing.
  • You borrow money or sell belongings to fund your gaming.

If you identify two or more of the above signs in yourself, we encourage you to contact the OCMY support team or use the available self-control tools. Seeking help is a sign of strength, not weakness.

3. Self-Assessment — Check Your Own Habits

The questions below form a brief self-assessment guide based on international responsible gaming guidelines. Answer honestly to get an accurate picture of your gaming habits.

In the past 12 months, have you ever:

1

Felt the need to bet with increasingly larger amounts of money to get the same level of excitement?

2

Felt restless or irritable when trying to cut back or stop gaming?

3

Failed to control, cut back, or stop gaming despite trying to do so?

4

Spending excessive time planning gaming activities or looking for ways to fund your play?

5

Played to escape life's problems or to relieve feelings of sadness, guilt, or anxiety?

6

Hiding how much you play from loved ones, or lying to cover up your gaming activity?

If you answered "Yes" to two or more questions, we encourage you to use OCMY's self-control tools or reach out to our support team for a confidential discussion.

4. OCMY Self-Control Tools

Ocmy provides a range of self-control tools that you can activate through your account settings or by contacting our support team. All tools are free, take effect immediately, and require no justification.

Deposit Limit

Set daily, weekly, or monthly deposit limits to make sure you never spend more than planned.

Session Time Limit

Limit the duration of each gaming session. The platform will alert you when your time limit is almost up.

Loss Limit

Set a maximum loss limit for a given period. Your account will be automatically blocked once the limit is reached.

Play Break

Take a short break ranging from 24 hours to 6 weeks to clear your head without fully closing your account.

Ad Blocking

Opt out of receiving any promotional emails, bonus offers, or marketing notifications from ocmy.

Self-Exclusion

Temporarily or permanently close your account. See the next section for more details.

To activate any of the tools above, log in to your account and go to the Account Settings > Responsible Gaming, or contact our 24/7 live chat support team.

5. Self-Exclusion

Self-exclusion is a more serious option for those who feel they need a longer break or want to stop gaming altogether. ocmy respects this decision fully, without questions or pressure.

We offer two self-exclusion options:

  • Temporary Exclusion (1 month to 5 years): Your account will be fully blocked for the period you choose. You will not be able to log in, make deposits, or access any games. All marketing communications will also be stopped immediately.
  • Permanent Exclusion: Your account will be permanently closed. Any remaining balance will be returned to you once the verification process is complete. This decision cannot be reversed.

Once self-exclusion is activated, ocmy will take technical measures to ensure you cannot open a new account using the same information. Your decision will be fully respected.

To apply for self-exclusion, please contact our support team via live chat or email. Requests will be processed within 24 hours and takes effect immediately upon confirmation.

6. Minor Protection

Ocmy takes the protection of minors extremely seriously. Our platform is strictly for individuals aged 18 and above, with no exceptions.

  • All account registrations require age verification through a strict KYC process before any deposit or withdrawal can be processed.
  • A valid government-issued ID is required to verify that you are 18 years of age or older.
  • If you share a device with children or teenagers, we encourage you to use parental control software to block access to our platform.
  • Accounts suspected of belonging to a minor will be blocked immediately and investigated, with all funds frozen until the investigation is complete.

If you suspect a child or teenager has accessed the OCMY platform, please contact our support team immediately so action can be taken without delay.

7. Guide to Playing Responsibly

The majority of ocmy members play for fun and enjoy a great gaming experience. Here are some practical tips to help you stay in control and keep your play positive:

  • Set a budget before you play. Decide how much you are comfortable spending and stick to that limit. Use ocmy's deposit limit tool to help.
  • Treat gaming as entertainment, not an investment. The money you wager is payment for entertainment, just like going to the cinema or dining at a restaurant. Do not expect winnings to be a source of income.
  • Do not try to chase your losses. If you are on a losing streak, take a breather. Decisions made under emotional stress rarely lead to good outcomes.
  • Take regular breaks. Use OCMY's session time limit feature to remind yourself to take a break and reassess.
  • Do not play when you are stressed or emotionally unstable. Gaming should not be used as a way to escape from problems.
  • Balance it with other activities. Make sure gaming does not replace time with family, other hobbies, or important social activities.
  • Stop once you have reached your set limit. Whether you win or lose, honour your original decision to stop.

Why What Makes ocmy Different in Responsible Gaming

We do not just provide tools — we build a culture of healthy gaming from within.

AI Automated Detection

Our system continuously monitors betting patterns and will send proactive alerts when it detects concerning behavioural changes.

Empathetic 24/7 Support

Our support team is specially trained in responsible gaming issues and is ready to help you in a non-judgmental and empathetic way.

Immediate & Effective Control

All limits and restrictions you set take effect in real time. No waiting periods, no unnecessary questions — control is in your hands.

Full Privacy Guaranteed

All information related to your self-control settings and exclusion is handled with complete confidentiality. No third party will ever know your choices.

Transparent Game History

Access your full gaming activity history at any time so you can evaluate your own playing habits and make informed decisions.

International Standards Compliance

Ocmy's responsible gaming programme complies with international regulatory body guidelines and is reviewed regularly to ensure its effectiveness.


Question Common

Answers to frequently asked questions about responsible gaming at OCMY.

Log in to your account and go to Account Settings > Responsible Gaming > Deposit Limits. You can set a daily, weekly, or monthly limit. Limits take effect immediately. Any request to increase a limit will go through a 24-hour waiting period as an added layer of protection.

For temporary exclusion, you may request cancellation after the minimum exclusion period has ended. However, there is an additional 7-day cooling-off period before your account is reactivated. This is a protective measure to ensure your decision is final. Permanent exclusion cannot be reversed under any circumstances.

Your funds are completely safe. During the exclusion period, your balance remains in your account and can be requested for withdrawal once identity verification is complete. For permanent exclusion, your balance will be returned to your original payment method within 5 business days.

Yes. ocmy's automated monitoring system will send notifications to your account when it detects significant changes in your wagering patterns — such as a sudden increase in deposit amounts, excessively long play sessions, or loss-chasing behaviour. These notifications are here to help you, not penalise you.

In addition to ocmy's internal support, you can also seek help from gambling support organisations in Malaysia. Our support team can provide further information and connect you with the right resources when you reach out via live chat. You do not have to face this alone.

No. All information related to your self-control settings, limits, and self-exclusion is completely confidential. It is only accessible to you and specially authorised ocmy staff for security purposes. This information will never be shared with any third party.

Play Smart

Join ocmy & Play
In Full Control

Register your account today and access all our responsible gaming tools at no cost. The best gaming experience is one you enjoy with peace of mind.

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